The Five Why’s Approach

Before responding to a problem or reacting to a child’s behavior, take the time to ask a series of five ‘why’ questions. The basis for the problem and a possible solution will be understood at a more fundamental and effective level. Having to answer five of your ‘why’ questions will cause your child to think more deeply about their behavior as well.

Promoting Logical Thinking and Problem Solving

Ever wonder about the origin of the expression, “Children should be seen but not heard”? If you have been around a preschooler recently, you should be able to figure this one out. After the word, “No”, what is the most frequently uttered word? Why of course, it is “Why”.

“Why do dogs have tails?”

“Why do you put gas in the car?”

“Why do I have to go to bed?”

“Why don’t dogs talk?”

And so on.

It is not just the number of “why” questions, but the fact that whatever answer you give the kid, it will invariably be followed by another “why” question. Is our frustration with the annoyance of the endless questioning? No, it is the fact that if we genuinely try to answer a series of “why” questions relating to one topic, we quickly find ourselves struggling for answers. And what is the simple solution to that obnoxious behavior? Children should be seen but not heard.

Is there a lesson to be learned here? One simple lesson is the fact that a series of “why” questions pulls for much more depth than most of us give to our everyday problem solving. Most of us are good at coming up with a quick causal explanation for something and running with it. Are you familiar with Occam’s Razor – which holds that the simplest explanation is often the best? Well, Occam raised a dull child. Face it. Most of life’s problems are far more complex than we would prefer. By asking a “why” question five times in succession, some of that complexity is unearthed.

Originally developed by Taiichi Ohno as a scientific problem solving methodology to improve production at Toyota Motors, the Five Why’s approach seeks to find the basis to a problem as well as its solution by repeating “why” five times. What does manufacturing Toyota’s have to do with raising a child, you ask? When was the last time you had a problem with your Toyota?

This simple approach to problem solving often yields surprising amounts of depth as to causes as well as possible solutions. Give it a try. Here is a simple example:

Having noticed the new water stain on the ceiling, Amanda started to dial the number of her plumber. Then she paused and decided to find out what her teenage son knew about the water problem first.

“Why is there water stain on the ceiling?”

“The sink in the bathroom overflowed.”

“Why did the sink overflow?”

“It was filled with my stuff. You know – my T-shirts and socks.”

“Why was it filled with laundry?”

“That seemed like a better place for it than leaving it on the bathroom floor.”

“Why don’t you put the clothes in the laundry room?”

“Because they aren’t that dirty.”

“Why is the sink a better place than hanging in your closet?”

“That’s a long walk, Mom.”

Instead of a plumbing bill for a house call, this mother found a trove of answers. She not only found the cause of the water damage, she found a couple of other causes worth pursuing. Not only will her son come up with some new laundry skills, he will also learn the fine art of dry wall repair. How’s that for a natural consequence or two?

Five why’s is a valuable form of assessment that leads to defining goals to master; staying engaged with a problem; and managing anxiety. It is a simple way to “Analyze Before You Act”.

So, don’t whine. Ask “why” – five times.

Here is a template that can be used to generate ideas about causes and solutions:

Questions asked: Child’s responses: Insights provided:

Why is there a water stain on the living room ceiling?

The sink in the bathroom overflowed.

Does the sink or the bathroom need a back-up drain to prevent or contain overflows?

Why?

It was filled with my stuff. You know – my T-shirts and socks.

Do I need to establish a clearer set of expectations about laundry?

Why?

That seemed like a better place for it than leaving it on the floor.

Do I need a set of consequences for this kind of behavior?

Why?

Because they aren’t that dirty.

How can I help promote logical thinking (LT), internal discipline (ID), and responsibility (RES)?

Why?

That’s a long walk, Mom

Is it too late to put him up for adoption?

Do you think the teenager got anything out of this series of questions? Do you think this process does anything for his development of logical thinking (LT), internal discipline (ID), and responsibility (RES)? How about the mother? How did she benefit from asking this series of questions?

I called ‘shotgun’!

Whenever possible, make external processes internal. In this example, instead of resolving a conflict between her sons, Ann acknowledged their perspectives and how they were feeling. Then she restated the problem to be solved and left them to figure it out for themselves. Whenever possible, conflict and its solution should remain with the child.

 

Leave the conflict (and its solution) where it belongs – in the kid.

 

“Owww! Stop!

“Get out!”, yelled Seth.

“No! I was here first,” whined his little brother, Timmy.

“I called ‘shotgun’.”

“After I was getting in the seat.”

“Doesn’t matter. I called it. Get out!”

“Owwww! You’re hurting me! Mommy!”

“Mommy, I called ‘shotgun’ and Timmy won’t get out.”

“Mommy, Seth is pulling my arm.”

Ann approached the car and said, “I hear a lot of yelling and screaming. Seth, you look very angry.” She turned to her younger son and said,  “And Timmy, you look very upset.”  To both of them she continued, “I want each of you to tell me what is going on. Seth.”

“Whoever calls ‘shotgun’ gets to sit there. I called ‘shotgun’ first and Timmy won’t get out.”

Ann observed, “Seth, you’re angry because you called ‘shotgun’ first. Because you called it, you believe you should get to sit in the front seat.”

“Yeah”

Then she turned to her younger son and said, “Timmy. Tell me what happened.”

“I was getting in the seat when Seth called ‘shotgun’. I didn’t even know he was there. It’s not fair. He always yells ‘shotgun’.”

Their mother said, “You sound upset and frustrated. You believe what happened wasn’t fair.”

“Yeah. Seth always yells ‘shotgun’ before I can even think about (doing) it.”

Ann put her hands on her sons’ shoulders and said, “Both of you think you are right. You are both good at figuring things out. I am going to go read my book while you two work out a solution that feels fair to both of you. Come find me when you are done.” ¹

(10 minutes later)

“Mom. We know how we are going to handle it.”

“Yeah. We have the perfect plan,” beamed Timmy.

“I can’t wait to hear it,” Ann responded, eager to hear what her little lawyers had fashioned.

Seth began, “We have a system worked out so we know whose day it is to get ‘shotgun’. No fighting.”

“Yeah. And today is my day,” announced Timmy.

“That’s right. Timmy gets to sit in the front on the even days of the month and I get to sit there on the odd days.”

“And on the even days, Seth also has to set the table,” added Timmy, pleased with the way the day was turning out.

“That is a brilliant plan. I never would have thought of that.”

“Yeah. Pretty cool, eh, Mom. We’re good at this stuff,” Timmy said as he hopped back in the front seat and closed the door.

Ann turned to her son and said, “Seth, does Timmy know that tomorrow is the 31st and you’ll get two days in a row?”

“I have a lot to teach my little brother, don’t I Mom.”

“I never doubted that,” Ann chuckled.

__________________________________

Here is the basic recipe that Ann followed with the boys:

Recognize how each of them is feeling
Have each give their side of what happened
Recognize each person’s perspective
State the problem that needs to be figured out
Acknowledge their capability of finding a solution together
Walk away and let them handle it

When parents resolve conflicts for their children, they offer external solutions to problems that rob their children of important internal work that needs to be done. These parent solutions often deliver messages that children are not capable and need to depend on others to resolve their problems. In the example above, development of competence in the areas of logical thinking, communication and relatedness were promoted. The mother also modeled empathy and served as a reminder that fairness and caring are essential to moral integrity.

____________________________

¹ Example after example of how to do this can be found in Adele Faber and Elaine Mazlish’s classic book, Siblings Without Rivalry.

Save it for a rainy day.

A fun activity for all ages is described that promotes curiosity, logical thinking, and emotional self-control.

 

Solving The Black Box Puzzle

Do you have a little scientist-to-be living under your roof? Does your little scientist have an unquenchable thirst for new toys, projects, and equipment? There will never be enough money or space, will there? And how many “why?” questions can your kid ask before you say, “enough”? Supporting a child’s curiosity should not break the bank, nor should s/he depend on you as the sole source of knowledge. A good little scientist is not only curious, but also self-directed and resilient. Curiosity and persistence is an unbeatable combination in life. However, these characteristics can use some nurturing.

Here is a simple project that costs very little and promotes developmental goals important to a young scientist.

Find an old shoebox, a roll of duct tape, some cardboard, and a knife. Use pieces of cardboard and tape to create a new interior for the box. (Anything goes: ramps, mazes, etc.) Then include some expendable object (a Sammy Sosa autographed baseball, an out-of-date iPhone, …) that will navigate this interior. Close the box and seal it with duct tape.

Present it to your young scientist with this challenge:

“Figure out what object is in the box and what the interior of the box looks like. You can do anything you want to the box, except open it. Take as long as you want.”

A true scientist will need to keep a record of hypotheses and tests performed. A young child may need a scribe, but after that, consider affixing paper to the box or finding a little (lab) notebook. If your spouse wants in on the fun, then the lab notebook can stay with the box, for anyone to annotate. How the experimenting is recorded can take any form. Just don’t open the box.

What are we accomplishing?

Keeping the mess inside a single box (a noble goal in itself)?

Promoting curiosity and inquiry.

Encouraging logical thinking in the form of hypothesis generation & testing.

Encouraging persistence (because you are NOT going to open the box).

Also promoting tolerance and resilience (because you are NOT going to open the box).

Promoting debate and discussion (because you are NOT going to open the box).

Promoting emotional self-control, as in dealing with frustration and impatience (because you are NOT going to open the box).

 Do you think you can resist opening the box? I’ll leave that decision to you. However, scientists have developed useful theories, such as Evolution, The Big Bang, and Relativity without complete access to the inside of the box. At our house, I never did open the boxes, but for the life of me, I can’t seem to find them anywhere.

I Called Shotgun!

Leave the conflict (and its solution) where it belongs – in the kid.

Whenever possible, make external processes internal. In this example, instead of resolving a conflict between her sons, Ann acknowledged their perspectives and how they were feeling. Then she restated the problem to be solved and left them to figure it out for themselves. Whenever possible, conflict and its solution should remain with the child.

After Ann announced it was time to leave for the library, Timmy and Seth raced out the door.

“Owww! Stop!

“Get out,” yelled Seth.

“No! I was here first,” wailed Timmy.

“I called ‘shotgun’,” Seth reminded him, pulling on his brother’s arm.

“After I was getting in the seat.”

“Doesn’t matter. I called it. Get out!”

“Owwww! You’re hurting me! Mommy!”

“Mommy, I called shotgun and Timmy won’t get out.”

“Mommy, Seth is pulling my arm.”

As Ann approached the car and she said, “I hear a lot of yelling and screaming. Seth, you look very angry. And Timmy, you look very upset, too. I want each of you to tell me what is going on. Seth.”

“Whoever calls ‘shotgun’ gets to sit there. I called ‘shotgun’ first and Timmy won’t get out.”

“You’re angry because you called ‘shotgun’ first. You believe you should get to sit in the front seat,” Ann reflected back to him.

“Yeah,” Seth said, with emphasis.

“Timmy. Tell me what happened,” his mom asked.

“I was getting in the seat when Seth called ‘shotgun’. I didn’t even know he was there. It’s not fair. He always yells ‘shotgun’.”

“You sound frustrated. You feel what happened wasn’t fair,” Ann observed.

“Yeah. Seth yells ‘shotgun’ before I can even think about it,” Timmy said, pleading his case.

“Both of you think you are right. You are both smart guys. I am going to go read my book while you two figure out a solution that feels fair to both of you. Come find me when you are done.” ¹

(10 minutes later)

“Mom. We know how we are going to handle it,” Seth announced.

“Yeah. We have the perfect plan,” Timmy beamed.

“I can’t wait to hear it.”

Seth began, “We have a plan worked out so we know whose day it is to get ‘shotgun’. No fighting.”

“Yeah. And today is my day,” announced Timmy.

“That’s right. Timmy gets to sit in the front on the even days of the month and I get to sit there on the odd days.”

“And on the even days, Seth also has to set the table,” added Timmy, pleased with the way the day was turning out.

“That is a brilliant plan. I never would have thought of that.”

“Yeah. Pretty cool, eh, Mom. We’re good at this stuff,” Timmy said as he hopped back in the front seat and closed the door.

“Seth. Does Timmy know that tomorrow is the 31st and you’ll get two days in a row?

“I have a lot to teach my little brother, don’t I Mom.”

“I never doubted that,” his mom chuckled.

__________________________________

Here is the basic recipe that Ann followed with the boys:

Recognize how each of them is feeling
Have each give their side of what happened
Recognize each person’s perspective
State the problem that needs to be figured out
Acknowledge their capability of finding a solution together
Walk away and let them handle it

When parents resolve conflicts for their children, they offer external solutions to problems that rob their children of important internal work that needs to be done. These parent solutions often deliver messages that children are not capable and need to depend on others to resolve their problems. In the example above, development of competence in the areas of logical thinking, communication and relatedness were promoted. The mother also modeled empathy and served as a reminder that fairness and caring are essential to moral integrity.

____________________________

¹ Example after example of how to do this can be found in Adele Faber and Elaine Mazlish’s classic book, Siblings Without Rivalry.

Don’t let the cement dry!

Before you read this essay, take five minutes to do a little experiment. Watch this You Tube video:

Promoting cognitive development.

Have you heard about the Gorilla that went missing? Yes, the now famous You Tube video of the Gorilla that walks on screen, thumps “his” chest, and exits, only to be totally overlooked by half the people who watched? How in the world can anyone miss seeing something so unusual and “obvious”? We actually see with our brains, not our eyes. If we are not expecting to see something, it can be totally “overlooked”.

The research involving the Gorilla has many interesting variations involving other errors in observation* or perception. We now know that “what you see is not what you get”. Eyewitnesses to the same events recall them very differently. Even the versions offered by the same person change over time, as the brain alters, embellishes and edits what it has “remembered”. Sometimes people and events from different times and places are incorporated into a memory that the person swears to recall with 100% certainty.

And these misperceptions or distortions were committed by adults – with IQ making no difference. So what does that say for the reality our children make of their day-to-day lives? Children whose brains are not fully developed, who are not yet capable of integrating the different parts of their lives or have the experience to draw upon to reason about the meaning of events?

Therapists and clients spend endless hours searching through the past, trying to make sense of what happened, how it felt and what it meant. What is remembered? What is reality? What was traumatic and what effect has it had? It is increasingly the case that it is our interpretation of the experience and our reaction to it that defines our reality.

The simple take-away message for parents is this – get to the child before the cement dries. Regularly asking your child about his day affords you the opportunity to be attuned to what is going on in his life, who his friends are, what he finds interesting and … what is upsetting him. An event for one child may be insignificant, while for another be traumatic. We cannot assume to know without asking. And for those events that are traumatic, what makes them so? Asking your child to explain and elaborate not only makes the process available to you, but it also calls upon him to listen to what he is saying and reflect upon it. Saying it out loud is different than letting it bounce around in his head, unedited. Just as writing reveals gaps in logic or areas left incomplete, so does the telling of his story. The causal connections and interpretations he has made that make us cringe are then available – not for criticism, but for understanding (via our curiosity).

Asking for elaboration can often allow a child to find his own dead ends in logic. Sometimes our questions of “How do you know that?” or “What did he (actually) say?” ease the process along. And when the script is totally out of control, we have the opportunity to say, “Do you want to know what I think?” or “Why don’t you ask her (what she said, meant, did)?” or “Do you really think you are a &*!# ?”. Without our help children can fail to challenge assumptions about themselves and others.

What better place for the development of logical thinking and healthy skepticism. We want our children to know for certain that there is no such thing as certainty.

Our brains are designed to jump to conclusions, to come up with immediate explanations for what has just happened. In terms of evolution, it was essential for survival. Our brains are wired to attribute causes to observations. Any good student knows that correlation does not necessarily mean causation, but the saber-toothed tigers ate most of the guys who stopped to analyze their data before running. Ultimately, the slower, analytical thinking is what eventually got us off the saber-toothed tiger menu for good. Ideally, we need both the quick reacting and the slow analyzing processes.

Children are vulnerable to jumping to conclusions due to this built in quick firing brain process, but they are additionally compromised because their brains and life experiences limit their ability to do the careful slow analysis of their assumptions or conclusions.They are dependent upon adults for this sorting through and analyzing work as their cortexes continue to develop. Yet, as many adults prove, careful analysis does not come with age and capacity. We all have a built in tendency to stick with these quickly formed assumptions. Logical thinking and analysis – where assumptions are tested – must be learned. That process begins with a parent’s curiosity and requests for elaboration and explanations.

Sleep is when our brains do much of the work of converting memories to more permanent storage. Bedtime is a good time to talk. It is also a good time to get to our children’s potential certainty before the cement dries. Then, at least, when he sleeps, the annotated version of his day is going into the memory bank.

Bedtime is for reading stories, telling stories, and listening to your child’s stories. This is when they can tell you about their day, how it affected them, and what they’re concerned about. Genuine curiosity about what happened and what sense they made of it conveys caring and promotes attunement. It also brings these quickly formed conclusions out to see if they survive the “analysis” entailed in listening to themselves talk about it and explain why they believe what they have concluded.

Key Competencies: Logical thinking; communication; relatedness (engagement)

Key Words: Inattentional blindness; certainty; elaboration; listening; genuine curiosity; expectations; biases

If you thought their YouTube was interesting, wait until you read their book: The Invisible Gorilla: And Other Ways Our Intuitions Deceive Us, by Christopher Chabris and Daniel Simons. The implications for inattentive blindness are profound and often life threatening. You will also look both ways at an intersection, twice!

The work of Daniel Kahneman and Amos Tversky described significant biases in judgement and decision making. Regardless of intelligence level, humans make judgement errors due to built in cognitive biases or unconscious errors in reasoning. For a complete summary of what you don’t know and what you don’t know you don’t know, read Kahneman’s new book Thinking, Fast and Slow. He describes our intuitive System 1 brains as capable of drawing quick judgments and causal conclusions and our analytical System 2 brains as capable of slower, more deliberate thought. Unfortunately, System 2 not only fails to get involved enough, but when it does it is often in the service of substantiating a false assumption that originated with System 1. I do not do justice to a great book. If you are at all curious about how we think and make decisions, it is a must read. For a review, see Two Brains Running, by Jim Holt of the New York Times.